Common questions from parents:
What is tutoring?
It is an individualized education service that focuses on schoolwork and extracurricular academic needs.
In other words, even two students in the same grade attend the same class session, they may stress the same subject but in different ranges.
What is the difference between "tutoring" and other educational programs?
One of the major differences is that tutoring is a form of academic support program with individualized assistance/or consultation.
In most cases, tutoring supports students along with matching their school curriculum.
Other educational/ leisure programs are mostly held on the behalf of those who seeking for extracurricular activities.
Is there a specific time frame for learning each area or topic under a school subject?
It is a two-way street.
Yes, the students are expected to develop, apply, and master some of the academic skills within specific grades for the fundamental areas under each subject.
No, most students have their own learning habits and preferences that are relatively tied to their capability. Some are fast-paced learners in numerical topics, but may not be good at language topics.
Also, there are often a few individual students need (or don’t need) more/or less time to focus on each subject area.
What should my child need to bring once he/she enrolls in a class?
The students need to complete and submit all assigned exercises before the start of each class. The senior-high students need to prepare his/her questions and notify our instructors before the start of each class. It is a student's responsibility to notify the instructors about his/her school progress.
What if a student is absent from a scheduled class, is there a penalty?
Valid absence: Family emergency/ illness with doctor note / severe weather condition
Invalid absence: Non-emergency/ attending party/ unexcused absence (The absent class will be forfeited.)
We will justify the situation of the absent student if the absence is reasonable.
*Please refer to the Client Agreement for details.
Who are the "instructors"?
Our team consists of certified, experienced, down-to-earth and knowledgeable university graduates/ co-op university students. The instructors have relevant experience in instructing/ tutoring at various settings, such as university's faculty assistance programs. The experienced team-leaders are responsible for checking our clients' progress and communicating between our team and clients. We are glad and able to answer the questions that you have or will be having.
How do we pay for the tuition?
It is paid up front. A full payment has to be submitted/ remitted before the start of each cycle.
A late payment will be additionally charged up to 6 percent of a balance owing per week as part of the administration cost.
A dishonoured payment will result of a penalty charge for 15 percent of a balance owing (a one-time charge) as part of the interest charge by a financial institution and the administration cost.
It is an individualized education service that focuses on schoolwork and extracurricular academic needs.
In other words, even two students in the same grade attend the same class session, they may stress the same subject but in different ranges.
What is the difference between "tutoring" and other educational programs?
One of the major differences is that tutoring is a form of academic support program with individualized assistance/or consultation.
In most cases, tutoring supports students along with matching their school curriculum.
Other educational/ leisure programs are mostly held on the behalf of those who seeking for extracurricular activities.
Is there a specific time frame for learning each area or topic under a school subject?
It is a two-way street.
Yes, the students are expected to develop, apply, and master some of the academic skills within specific grades for the fundamental areas under each subject.
No, most students have their own learning habits and preferences that are relatively tied to their capability. Some are fast-paced learners in numerical topics, but may not be good at language topics.
Also, there are often a few individual students need (or don’t need) more/or less time to focus on each subject area.
What should my child need to bring once he/she enrolls in a class?
The students need to complete and submit all assigned exercises before the start of each class. The senior-high students need to prepare his/her questions and notify our instructors before the start of each class. It is a student's responsibility to notify the instructors about his/her school progress.
What if a student is absent from a scheduled class, is there a penalty?
Valid absence: Family emergency/ illness with doctor note / severe weather condition
Invalid absence: Non-emergency/ attending party/ unexcused absence (The absent class will be forfeited.)
We will justify the situation of the absent student if the absence is reasonable.
*Please refer to the Client Agreement for details.
Who are the "instructors"?
Our team consists of certified, experienced, down-to-earth and knowledgeable university graduates/ co-op university students. The instructors have relevant experience in instructing/ tutoring at various settings, such as university's faculty assistance programs. The experienced team-leaders are responsible for checking our clients' progress and communicating between our team and clients. We are glad and able to answer the questions that you have or will be having.
How do we pay for the tuition?
It is paid up front. A full payment has to be submitted/ remitted before the start of each cycle.
A late payment will be additionally charged up to 6 percent of a balance owing per week as part of the administration cost.
A dishonoured payment will result of a penalty charge for 15 percent of a balance owing (a one-time charge) as part of the interest charge by a financial institution and the administration cost.